This is copy of the mail i received from Nokia, the plausible reasons why its new N series phones are slow. I dont know how many people out there are facing this issue, and Nokia seems very reluctant to take care. This in reference to Nokia N7* series that includes (N 70,71,72... etc). Anyways my phone is N72, two months old, and slower than a koala bear.
What do you say guys, do add in your comments and discussion about performance vs loads of features?
Dear Mr. George,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to your enquiry regarding the features of Nokia N72. We regret the inconvenience caused. Nokia phone is unique and have different features and technical specifications which cater to the needs of several mobile users. All the mobile phones do not support all the features.
Kindly be assured that Nokia manufactures mobile phones and accessories with focus on optimal performance, reliability and user friendliness. It is always our sincere and diligent effort to recommend our customers to take the requisite care in the usage and maintenance of your Nokia product to ensure the desired performance as that of an electronic product. Mobile phone being a high usage product, a high degree of wear and tear is associated with the usage. However, it is unfortunate to hear of the concern you are facing with your mobile phone.
Further, you may kindly note that having several application open at the same time may slow down the performance of the phone and may cause the phone to temporarily undergo a User Interface concern.
We suggest you to close the applications running in the back ground that may occupy large memory space while using other features in the phone. In order to close the applications running in the back ground, please follow the below steps:
1. Long press the menu key
2. Select the application
3. Options > Close.
If the concern persists, please visit a Nokia Care Centre. Our technicians will assess your phone and assist you in the best possible manner.
Before submitting your phone at the Care Centre, you may kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in “Power ON” condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.
We request you to take along the proof of purchase/receipt of your phone when visiting the Nokia Care Centre.
For location of an Nokia Care Centre nearest to you, kindly access the following web link:
We seek your patience and further solicit your cooperation.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.
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and thats how the cookie crumbles, to end up with a really slow phone you cant do anything about... comments please?